Terms and Conditions
The description and price of the goods you order and see will be as shown on our website as of the time of ordering. All our goods are subject to availability from KBB Supplies and our manufacturers. If for any reason goods are not available in stock, we will inform you as soon as possible regarding an expected date of delivery. If this date is unacceptable you will be offered a full refund or an alternative similar product.
While we make every effort to ensure that prices on our website are true and correct, should an error be found, we will of course inform and notify you as soon as possible, and offer you the opportunity to reconfirm your order at the correct price, or cancel your order and arrange a full refund. In the event that there is a pricing error on our website www.KBBSupplies.com will not be bound to honor any orders made at that price. All deliveries will be subject to a delivery charge, and the terms and conditions of our delivery supplier. Unless advertised otherwise as Free Delivery etc. We will keep you informed of estimated delivery dates and times, where required.
Warranty & Liability
Products supplied from www.KBBSupplies.com will usually come with a standard 12 month to two year manufacturer's warranty, some manufacturers offer extended warranties, and these will be sent and included with your products, for example all Vado taps and showers are supplied with a 12 year guarantee.
In most cases the manufacturers provide an after sales team and service, who like us, will provide you and help you with any problems. If required we will provide you with the contact telephone number of your required manufacturer.
KBBSupplies can not be held responsible for an consequential loss incurred.
We take security very seriously, and take all reasonable precautions to keep your details and that of your order and payments secure.
What information do we collect:
The information we collect, ie: your name, e-mail address, delivery address, credit or debit card number and contact number is used to provide the service to you to allow us to deliver your goods. KBB Supplies personalises your shopping experience to you by using your purchases to recommend other suitable products and special offers that might be of interest to you and others. For instance we will suggest that you might consider a matching branded cooker hob to go with your oven, or a waste to go with a sink.
All images and technical information on this site are for guidance and illustrative purposes only. All information provided is stored by secure server software (SSL) , which encrypts all information you input before it is sent to us.
KBBSupplies will never divulge any of your personal details, by which we mean your name and address or email address, to any third party.
This right of cancelation does not apply where Goods are specifically made to your specification or personalized at your request.
Please enjoy your shopping, and if you have any question, please call us on 01903 507196, or complete a enquiry form here.